Our philosophy.
Strategic Collaboration.
Our business model is based on the believe that our clients are best served through our relationship with Independent by Flight Centre, our host company. Independent by Flight Centre, is part of the Flight Centre Travel Group and, as such, has contacts all around the world.
Trusted Supplier Relationships.
We will not book your vacation with just anybody but only recommend hand picked tour operators, cruise lines, hotels, resorts, and other suppliers we have curated a relationship with. It is these relationships that ensure that our clients have the best experiences. On occasion the need arises to work with somewhat unknown suppliers. To protect our clients and their investment, we will only do so after a thorough investigation.
Expertise from Exploration.
Our team members and travel advisors undergo rigorous training and continuous learning to gain their expertise and stay on top of ongoing developments in our industry. They travel extensively to be able to bring and share their experiences to you, our clients.
Transparent Service Costs.
Service fees have been implemented among travel advisors ever since the mid-nineties when the internet became prevalent, and airlines stopped paying travel agencies for their work. We know that service fees are an added expense to a client’s travel budget, but we couldn’t survive without them. Our service fees are structured fairly and will only apply to airline tickets and trips that require more time to design and research. If any service fees apply to your trip, these will be clearly communicated prior to you receiving any quotes or details about your trip.
